Austin's Privacy Policy
Austin Ribbon Microphones is a friendly, sole-proprietor, internet-based micro-business in San Diego, CA.
Because the internet is a typed, electronic medium for correspondence, there are necessary electronic "footprints" from our customers and potential buyers who ask questions about the products. It is a necessary part of internet-based business. We keep this information so we can ship your kits to the correct address, email you the downlinks for the plans and videos, and answer your questions and help you build your kits.
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We collect email addresses submitted to us through the contact page, shipping addresses collected through the order forms, social media, PayPal, eBay, and other correspondence such as Yahoo Mail, Gmail, and in-person sales. The information we collect is used to ship, track, and insure deliveries, and keep track of who contacts us. We keep records of each transaction for taxes and business purposes too. Mostly, we correspond with our customers to help them and make sure their build is successful. On rare occasions you may receive an email from us letting you know about updates about our products, special offers or even friendly DIY advice. There will be clear "unsubscribe" instructions at the bottom of any marketing email you get from us. We hate spam as much as anyone.
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We are a very small business, and would not be here without our customers and word-of-mouth recommendations, so we will NEVER sell your information to anyone, unless the entire business including the intellectual property, is bought-out by a larger company. (Which will almost certainly never happen because big companies don't want to work this hard!) If it does happen, we will do our best to notify everyone ahead-of-time, and stipulate that everyone be offered the chance to opt-out of any marketing a parent-company may choose to send. It's a weird concept, but that's what these privacy policies are all about.
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Finally, we love your photos and sound samples. If you send us photos, samples or emails about the mic or preamp you build, we may ask to quote you for our website or social media, or use your picture, video or sound sample as an example. We will ALWAYS ask your permission before doing so, and credit and promote your effort as applicable. We promote back!
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If you have any questions about this Privacy Policy, or don't want your contact information collected, please contact us... But we'll have to collect your email address to write you back with confirmation, so that's kind-of a weird "Catch-22", isn't it?
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- Rick
June, 2024
